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Terms of Service

By accessing and using our website, you agree to the following terms and conditions. Please read them carefully before making a purchase.

General
By placing an order, you confirm that you are at least 18 years old or have permission from a parent or guardian.

We reserve the right to update or modify these terms at any time without prior notice.

Products
We aim to provide accurate descriptions and images of all products. However, slight variations in color or appearance may occur.

All products are subject to availability. We reserve the right to cancel any order if the item is out of stock.

Orders & Payment
All orders must be paid in full before processing.

Once payment is received, your order will be processed within 1–3 business days.

Shipping & Delivery
We ship worldwide using different shipping providers depending on your location.

Estimated delivery time is 1–4 weeks, but delays may occur due to factors outside our control (e.g. customs or courier delays).

Refunds & Returns
Refunds are only issued if:

  • The package does not arrive
  • The item is damaged
  • The wrong item is sent

We do not offer refunds or exchanges for incorrect size selection, so please choose carefully before purchasing.

Limitation of Liability
We are not responsible for:

  • Shipping delays caused by third-party carriers
  • Customs fees, duties, or taxes
  • Incorrect information provided by the customer

Intellectual Property
All content on this website (including images, text, and branding) is the property of our store and may not be used without permission.

Contact
For any questions or support, please contact us via Instagram DM at @bootroom.balkan.